Seeing PAYPERFAX.COM on your card or PayPal statement? That’s the charge for a fax sent through payperfax.com, an online fax sending service. It’s a one-time payment, not a subscription, not a trial, not a recurring charge.
Is PayPerFax a scam?
No. PayPerFax is operated by Ediblesites Ltd, a UK-registered company (Company #12109195) with roots in the fax industry going back to 2000. The service is rated 4.7 stars on Trustpilot across dozens of reviews, and you can read more about how we handle security and payments.
A single small charge on a statement is exactly what a scam pattern doesn’t look like. Real fraud tends to involve larger amounts or repeating charges. A one-off PAYPERFAX.COM line means someone with access to the card sent a fax.
What the PayPerFax.com charge looks like on your statement
On a credit card statement or on PayPal, the line can read:
PAYPERFAX.COMin capital letters,PayPerFax, orpayperfax.com.
The charge date is usually the day on which a fax was sent.
The confirmation email
Every fax you send through PayPerFax triggers a confirmation email. If the fax went through, you receive a success confirmation with the date, time, destination fax number, page count, and a PDF copy of the sent fax attached. That’s the email tied to the charge on your statement. Its date and amount will line up with the statement entry, give or take a business day.
If your fax fails, a different email goes out explaining what went wrong, and no charge is made. So if you’re looking at a PAYPERFAX.COM charge, there is a matching success email somewhere.
A few reasons you might not have seen it:
- It landed in spam or promotions. All PayPerFax emails come from the
payperfax.comdomain, search your inbox for that. - Someone else sent the fax. If you share your card with a partner, family member, or colleague, the email went to whoever entered their address in the fax form. Worth asking them.
- The email address was mistyped when the fax was sent.
Don’t remember faxing anything?
Faxing is often a forced errand – done in a hurry for a bank, a doctor, or a court – and easy to forget. You probably remember the errand more than the tool. See if one of these fits:
- Tax paperwork. A form for the tax office or an accountant’s request.
- Medical. A prescription, an insurance form, a doctor’s intake sheet, a lab results release.
- Loans and property. Mortgage paperwork, a refinance, a property closing.
- Government offices and courts. A permit application, a court filing, a license renewal.
- Employment and HR. Onboarding paperwork or a background-check consent.
- Immigration and legal. Immigration forms, notary documents, an attorney’s request.
- Education. A transcript request or a financial aid form.
Need an invoice?
The confirmation email has a link to download the invoice. That’s the fastest route to get one. Alternatively, for example if the email is not accessible to you, request one through our contact page, indicating the charge date and the last four digits of the card.
Think your fax didn’t go through?
PayPerFax only charges when a fax reaches its destination. The reception is confirmed by the fax machine on the receiving end, not by us. If the fax reached the machine but not the person you needed it to reach, that’s a routing issue on the receiving end, not a transmission failure. The linked guide on this covers what to do.
Still don’t recognize it?
Get in touch. Send a short note through our contact page. We can match the charge to our records and will get back to you within a business day. If there’s a discrepancy, we’ll sort it out, including refunding the charge if it shouldn’t have been made.