People are always looking for information before they trust their sensitive information with an online service. They want to make sure that they are dealing with reputable businesses, and that their sensitive information they entrust the provider with will be kept safe.

Specifically, when asking “Is faxZERO safe?”, we want to know the answers to several questions:

• What is this company’s reputation?
• Will my fax communications through them remain private?
• Is the service reliable?
• Can I cancel my subscription without being held like a prisoner?

We’re going to answer these questions by researching objective, third-party metrics.

Among other approaches, we’ll summarize what people are saying about faxZERO online, what reviews it’s getting, how much traffic it’s getting from search engines, what the site’s safety rating is, and more.

Company reputation

The company scores a consistently high score across all reputation review sites. It appears that it has improved its customer service approach significantly over the past few years. Complaints, where they exist, seem to be related to faxes being partially sent. This is a normal occurrence with faxing, and not a provider-specific issue.

Site security

The site scores consistently highly across all security review sites.

Privacy Policy

faxZero's privacy policy.

There is also a one-paragraph reference to their data storage policy in their FAQ.

Both are consistent with good practices in the online fax industry.

Reliability

No adverse findings.

Cancellation Policy

Being a free or pay-per-use fax service, faxZero does not require registration, so no cancellation policy applies to its services.