Cognosante has been awarded a $110 million task order to implement Enterprise Cloud Fax (ECFax) Services at the Department of Veterans Affairs (VA). Spanning a base year and nine option years, the task order will see the technology company create a secure, cloud-hosted Commercial-off-the-Shelf (COTS) ECFax service across the VA enterprise.
Philip Dietz, General Manager of Cognosante’s Military and Veterans Health Business Unit, spoke of the practicality of the ECFax solution for Veterans needing to send sensitive documents to VA for processing. The goal, he stated, is to address the challenges Veterans face when accessing their benefits.
The implementation of the ECFax service is intended to simplify VA’s current fax capabilities, improve service quality, and reduce administrative costs. It is a move that aligns with the VA’s focus on making processes more accessible for Veterans.
Cognosante has previously partnered with the VA on other IT projects, including VA Cloud Operations and Migration Services, and the Community Care Referrals and Authorizations program, processing 500,000 referrals for care per month. Their ongoing work emphasizes the importance of effective technology solutions in supporting the VA’s mission.
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