Send a Fax to the US Veterans Administration

Download the VA Claims Intake Fax Cover Sheet

Someone at the VA just told you to fax something. Here’s the cover sheet you need and how to fill it out. The VA’s Claims Intake Center in Newnan, Georgia handles incoming faxes for disability claims, benefits applications, and supporting evidence.

Download the VA Claims Intake Fax Cover Sheet (PDF)

This is the standard cover sheet the VA uses for its Evidence Intake Center (EIC). Attach it as the first page of your fax so the VA can route your documents to the right claim file.

Why the VA Still Runs on Fax

The VA is one of the largest healthcare systems in the world – more than 1,700 hospitals and facilities serving millions of veterans. In 2021, the department awarded a $110 million cloud fax contract just to manage the volume of faxed documents flowing through the system.

Fax persists at the VA for the same reasons it persists across government and healthcare: it meets federal security and compliance requirements, and it creates a paper trail with delivery confirmation. You didn’t choose fax – but here’s how to make it work.

How to Fill Out the Cover Sheet

The VA Claims Intake cover sheet has a few key fields. Here’s what goes where:

Veteran/Claimant Information

  • Veteran’s Name – full legal name as it appears on your VA records
  • VA File Number or Social Security Number – your VA file number if you have one, or your SSN. This is how the VA matches your fax to your claim.
  • Date of Birth – MM/DD/YYYY format

Document Information

  • Type of Document – what you’re sending (e.g., "Medical Records," "Buddy Statement," "DBQ," "Intent to File"). Be specific so the intake team knows where to route it.
  • Number of Pages – total pages including the cover sheet itself

Sender Information

  • Your Name – if you’re not the veteran (attorney, VSO, family member), include your name and relationship
  • Phone Number – a number where the VA can reach you if there’s an issue
  • Date Sent – the date you’re transmitting the fax

Double-check the veteran’s name and file number before sending. A mismatch can delay your claim.

Key VA Fax Numbers

Evidence Intake Center (EIC): 1-844-531-7818

This is the main fax number for submitting claims evidence, supporting documents, and forms to the VA’s centralized intake center in Newnan, GA.

For disability benefits questionnaires (DBQs) and documents going to a specific Regional Office, the VA publishes a full list of Regional Office fax numbers.

Need a VA form? Use the VA Forms Finder to search and download.

Tips for Faxing to the VA

Getting this right the first time matters. A few things to keep in mind:

  1. Never send your only copy. Keep a copy of everything you fax to the Evidence Intake Center. Digital copies are fine – scan or photograph each page before sending.

  2. Use fax over mail when you can. Fax gives you a delivery confirmation with a timestamp, date, page count, and document identifier number. Mail doesn’t. If your claim timeline matters, that confirmation is valuable.

  3. Don’t send the same documents to both the EIC and your Regional Office. Documents sent to the Regional Office get forwarded to the EIC anyway, so double-sending just creates duplicates in your file.

  4. Include the cover sheet. Sending documents without the VA cover sheet makes it harder for the intake team to match your pages to the right claim. Use the cover sheet above or a general fax cover sheet template if you need a different format.

  5. Check your page count. Make sure the number of pages you list on the cover sheet matches what you’re actually sending. Mismatches can trigger a manual review.

Fax the VA Online – No Machine Needed

You don’t need a fax machine to fax the VA. Upload your documents and cover sheet to PayPerFax and send your fax online in minutes. You’ll get a delivery confirmation you can save for your records – no subscription, no account required. Just pay for the fax you send.

The VA is one of many institutions where fax isn’t going anywhere – and neither is the need to send one when it matters. For more on cover page best practices, we’ve got you covered.

More Fax-Related FAQs