People are always looking for information before they trust their sensitive information with an online service. They want to make sure that they are dealing with reputable businesses, and that their sensitive information they entrust the provider with will be kept safe.

Specifically, when asking “Is fax.plus safe?”, we want to know the answers to several questions:

• What is this company’s reputation?
• Will my fax communications through them remain private?
• Is the service reliable?
• Can I cancel my subscription without being held like a prisoner?

We’re going to answer these questions by researching objective, third-party metrics.

Among other approaches, we’ll summarize what people are saying about fax.plus online, what reviews it’s getting, how much traffic it’s getting from search engines, what the site’s safety rating is, and more.

Company reputation

In the absence of reviews by the Better Business Bureau, Consumer Affairs, and others, we are left with only Trustpilot to base our reputation score on. The company scores a relatively low score there. Complaints appear to revolve around confusion with the pricing plans and not being able to fully make use of quotas available under given pricing plans.

Site security

The site scores consistently highly across all security review sites.

Privacy Policy

Reliability

No adverse findings.

Cancellation Policy

The site details its cancellation policy.

Real-life experiences with this policy receive a handful of low ratings on Trustpilot. We will keep monitoring this in hope that the company will respond to such ratings, as they may simply be a result of misunderstanding the site's pricing plans.